Where can I find the terms and conditions of the rental agreement?

When you are making your booking you must confirm that you have read, understood and agreed to the rental conditions. If you click on rental conditions at this point your Terms and Conditions of your rental are available for you to view. At the same time you will also find the terms of this web site, or you can see them here.
If you have made a confirmed booking you will also find the T&C in the voucher that has been sent to the email address you entered at the time of your booking.